Hello Singnet, ever heard of RFC2142?

There is a document called RFC2142. This RFC defines some standard email addresses every provider is supposed to implement monitor and attend to. Names like hostmaster, abuse etc. You would expect, that a very big provider would implement them to be a good net-citizen. Not so here:


Dear Stephan H. Wissel,

Emails sent directly to our mailbox are no longer attended to with
immediate effect. Please use the online form at
to submit your
Internet Abuse Incident Report.

For more information on Internet Security, please visit our website at


We wish you a pleasant day ahead!


Yours sincerely,
SingNet Internet Security Team
(this is a system automated reply)

SingNet Homepage -
Internet Security -

<rant> !@#$%^&
So when you just forward a virus message nicely with all headers, so they can notify the poor soul and rescue it, you get told: no we won't help unless you accommodate our process, that is in violation of internet standards. Hhm. Time for the ICT regulators to step forward and have a nice roster of fines for negligence. An ISP should be held responsible for maleware traffic leaving their network. </rant>